Privacy Statement for the Gluster Project

Scope of This Notice

This Privacy Statement is intended to describe the Gluster Project’s privacy practices and provide information about the choices you have regarding the ways in which information collected by the Gluster Project is used and disclosed. For convenience, the Gluster Project is referred to in this document as “Gluster”.

Our Commitment to Privacy

At Gluster, your privacy is important to us. To better protect your privacy, we have provided this Statement explaining our information practices and the choices you can make about the way your personal information is collected, used and disclosed. To make this Statement easy to find, we have made it available on our homepage and at every location where personally-identifiable information may be requested.

The Information We Collect

This Privacy Statement applies to all information collected by or submitted to Gluster, including personal data. “Personal data” is data that can be used to identify an individual.

Gluster collects personal data when:

• you create a user account;
• you participate in surveys and evaluations;
• you participate in promotions, contests or giveaways;
• you submit questions or comments to us.

Gluster may also collect personal data from individuals (with their consent) at conventions, trade shows and expositions.

The types of personal data collected may include (but are not limited to):

• your first and last name;
• your title and your company’s name;
• your home, billing, or other physical address (including street name, name of a city or town, state/province);
• your country code;
• your e-mail address;
• your telephone number;
• any other identifier that permits Gluster to make physical or online contact with you;
• any information that Gluster collects online from you and maintains in association with your account, such as:
• your GPG key ID,
• your SSH public key,
• your IRC nickname,
• your language preference,
• your timezone,
• your geographic coordinates (longitude/latitude),
• your affiliation(s).

Publicly Available Personal Data

In keeping with the open nature and spirit of Gluster, some personal data is made public by default. Specifically:

• your first and last name;
• your country code;
• your email address;
• your language preference;
• your SSH public key;
• your timezone;
• your GPG key ID (if defined);
• your IRC nickname (if defined);
• your geographic coordinates (if defined);
• your affiliations (if defined).

The only exception to this is for your email address, which may still be visible in some Gluster services such as Bugzilla and Gerrit as well as git commits on GitHub.

Using (Processing) Your Personal Data

Gluster uses the personal data you provide to:

• create and maintain your accounts;
• identify and authenticate you;
• attribute data and content you produce directly and indirectly in our public-facing services;
• answer your questions;
• send you information;
• for research activities, including the production of statistical reports (such aggregated information is not used to contact the subjects of the report);
• send you surveys.

We also use this personal data to provide you with information related to your account and the products or services you acquire from us, to better understand your needs and interests, to improve our service, to personalize communications, and to comply with or fulfill any contractual obligations to you. It is in Gluster’s legitimate business interests to provide you with the information, communications, and services you request; to create a public record of the data and content produced by Gluster’s services; and to maintain the integrity of that data and content for historical, scientific, and research purposes.

Sharing Your Personal Data

Unless you consent, Gluster will never process or share the personal data you provide to us except as described below.

Gluster may disclose your personal data to third parties under any of the following circumstances:

• As required to provide service, and for e-mail housing (as a consequence of uses already described in this Privacy Statement). It is in Gluster’s legitimate business interest to provide all users an accurate record of data and content provided by Gluster’s services, and to maintain the integrity of that data and content for historical, scientific, and research purposes. This data and content may include but is not limited to email, code changes, comments, and artifacts.
• As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent fraud).
• For research activities, including the production of statistical reports (such aggregated information is used to describe our services and is not used to contact the subjects of the report).

Receiving E-Mail

Gluster may send you e-mail about your account, to inform you of important upcoming Gluster events (e.g. elections), or in response to your questions. For your protection, Gluster may contact you in the event that we find an issue that requires your immediate attention. Gluster processes your personal data in these cases to fulfill and comply with its contractual obligations to you, to provide the services you have requested, and to ensure the security of your account.

Cookies and Other Browser Information

Gluster’s online services automatically capture IP addresses. We use IP addresses to help diagnose problems with our servers, to administer our website, and to help ensure the security of your interaction with our services. Your IP address is used to help identify you and your location, in order to provide you data and content from our services as quickly as possible. It is in Gluster’s legitimate business interest to maximize the efficiency and effectiveness of its services for all users.

As part of offering and providing customizable and personalized services, Gluster uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. All sections of gluster.org where you are prompted to log in or that are customizable require your browser to accept cookies.

Generally, we use cookies to:

1. Estimate audience size. Each browser accessing Gluster is given a unique cookie that is used to determine the extent of repeat usage and usage by a registered user versus by an unregistered user.
2. Track your progress and number of entries in some of our promotions, sweepstakes, and contests. When a Gluster hosted promotion uses cookies, the information written to the cookie indicates the person’s progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
3. Measure certain traffic patterns, which areas of Gluster’s network of websites you have visited, and your visiting patterns in the aggregate. We use this research to understand how our user’s habits are similar or different from one another so that we can make each new experience on gluster.org a better one. We may use this information to better personalize the content, banners, and promotions you and other users will see on our sites.

If you do not want your personal information to be stored by cookies, you can configure your browser so that it always rejects these cookies or asks you each time if you accept them or not. However, you must understand that the use of cookies may be necessary to provide certain services, and choosing to reject cookies will reduce the performance and functionality of the site. Your browser documentation includes instructions explaining how to enable, disable or delete cookies at the browser level (usually located in the “Help”, “Tools” or “Edit” facility).

Our Commitment to Data Security

Our website uses Secure Socket Layer (SSL) technology, which encrypts your personal data when you send your personal information on our website. In addition, Gluster and its partners enter into confidentiality agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of your personal data.

Public Forums Reminder

Gluster often makes chat rooms, forums, mailing lists, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal data. Although we value individual ideas and encourage free expression, Gluster reserves the right to take necessary action to preserve the integrity of these areas, such as removing any posting that is vulgar or inappropriate. It is in Gluster’s legitimate business interests to provide all users an accurate record of data and content provided in the public forums it maintains and uses; to maintain the integrity of that data and content for historical, scientific, and research purposes; and to provide an environment for the free exchange of ideas relevant and constructive to the development and propagation of open source software.

Our Commitment to Children’s Online Privacy

Out of special concern for children’s privacy, Gluster does not knowingly accept online personal information from children under the age of 13. Gluster does not knowingly allow children under the age of 13 to become registered members of our sites. Gluster does not knowingly collect or solicit personal information about children under 13.

In the event that Gluster ever decides to expand its intended site audience to include children under the age of 13, those specific web pages will, in accordance with the requirements of the Children’s Online Privacy Protection Act (COPPA), be clearly identified and provide an explicit privacy notice addressed to children under 13.

About Links to Other Sites

This site contains links to other sites. Gluster does not control the information collection of sites that can be reached through links from gluster.org. If you have questions about the data collection procedures of linked sites, please contact these sites directly.

Your Rights and Choices in the EEA

Where the EU General Data Protection Regulation 2016/679 (“GDPR”) applies to the processing of your personal data, especially when you access the website from a country in the European Economic Area (“EEA”), you have the following rights, subject to some limitations, against Gluster:

The right to access your personal data;

The right to rectify the personal data we hold about you;

The right to erase your personal data;

The right to restrict our use of your personal data;

The right to object to our use of your personal data;

The right to receive your personal data in a usable electronic format and transmit it to a third party (also known as the right of data portability); and

The right to lodge a complaint with your local data protection authority.

If you would like to exercise any of these rights, you may do so via our Personal Data Request Form. Please understand, however, the rights enumerated above are not absolute in all cases.
Where the GDPR applies, you also have the right to withdraw any consent you have given to uses of your personal data. If you wish to withdraw consent that you have previously provided to Gluster, you may do so via our Personal Data Request Form. However, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

How to Contact Us

If you have any questions about any of these practices or Gluster’s use of your personal information, please feel free to contact us by email at privacy@gluster.org.

Gluster will work with you to resolve any concerns you may have about this Statement.

Changes to this Privacy Statement

Gluster reserves the right to change this Privacy Statement from time to time. If we do make changes, the revised Privacy Statement will be posted on the main project’s website. A notice will be posted on our homepage for 30 days whenever this privacy statement is changed in a material way.

This Privacy Statement was last amended on May 23, 2018.